Terms and conditions

I am passionate about all of my sites and services and want you to be totally satisfied. Terms and conditions related to each of my sites and services can be found below, plus contact details for queries related to each service should you need them. By using my sites and the services offered by Michele Knight Ltd, you are agreeing to be bound by these terms and conditions in full. You are advised to read all terms and conditions in full to the end of this page before using any of the sites and services as, amongst other things, they clarify the limitations on the liability of Us to You and govern the agreement between You and Us. If you do not agree to these terms you must not use any of my websites or any services offered by Michele Knight Ltd.

Sites referred to include http://www.micheleknight.com, http://www.inspireyoursoul.tv, http://www.psychicknight.comhttp://horoscope.co.uk, http://www.shoppingknight.com and http://www.micheleknightpsychics.com

Services referred to include credit card and live telephone psychic readings, email and text readings and astrological reports or charts.

Sites

Michele Knight (“we” or “us”) refers the provider of Michele Knight sites. “You or you” is intended to refer to you or anyone using any Michele Knight site. The general terms of use (“the Terms”) are those that, in using any of Michele Knight’s sites, you agreed to be bound by.

All material on any Michele Knight website is presented for the purpose of education and free exchange of ideas and speech. It is provided for your information only and may not be construed as any kind of advice or instruction related to any area of your life, and particularly those related to health, law or finance.

We strongly advise you that you should not take any action, nor desist from taking any action, based solely on the contents of what you might read here. If you have any concerns related to your health, the law or finance, you should always consult a suitably qualified and licensed professional.

We would like to make it very clear that no material on any of Michele Knight’s sites is intended to diagnose any physical or mental condition. In the event that you take any action based on any information that you might read here, we assume no responsibility or liability of any kind. That also applies to any course of action you might choose to pursue in the care of any animals.

We also want to make it clear that the author of and contributors to this website are not qualified counsellors, nor qualified medical professionals, nor do they hold any qualifications in law or finance and make no claims to this regard.

References or links in this website to any non-government entity, product, service or information do not constitute endorsements or recommendations. This site is not responsible for the content of any ‘off site’ web pages linked to or referenced in this site. You are welcome to follow the links and visit the various websites and determine for yourself whether any product, service or information they offer is right for you.

Use of such third party services or purchase of any third party products is on their terms and the contract for use of the third party website is between you and the third party.

Even though the provision of any content on this site is not intended to constitute any kind of legally binding agreement between Us and any site user, if you do not agree to any of the terms of usage we ask you NOT to use the site and to close this page right now and cease visiting any of Michele Knight’s sites immediately.

We are committed to respecting your privacy. We have structured our web site so that, in general, you can visit the website without identifying yourself or revealing any personal information. Once you choose to provide us with any information by which you can be identified, then you can be assured that it will only be used in accordance with European Union data protection requirements.

If you provide us with a testimonial for any of the services that we offer, we reserve the right to use them for marketing or advertising purposes. We may need to shorten what you say, but we will never change it to alter the meaning. We will use your first name and protect all other aspects of your identity. We may contact you to specifically seek written permission to use your testimonials and ask for your address. We are required to do this and that information will never be used for marketing purposes, nor will it be passed to anyone else.

Psychic Services – Live Telephone, Credit Card, Text and Email Readings

Michele Knight Psychics Information Provider Disclaimer

All of the psychic, clairvoyant, mediumistic or astrological readings that are given are done are completed in good faith, but in some instances, the information may represent opinion or judgment. Michele Knight Psychics cannot guarantee the accuracy or completeness of any information given during the time of the reading.

We want to make it clear that our Readers are not qualified counsellors, nor qualified medical professionals, nor do they hold any qualifications in law or finance and make no claims to this regard. A Reader may, from time to time, offer a personal opinion, but this does not constitute a consultation, may it be legal, financial or any sort of professional counselling.

We believe in your individual power to transform your life. UK law obliges us to say that all readings done by all Readers – whether through the credit card, live reading, email or text reading service and all astrological reports – are for entertainment purposes only.

In using our services, you must understand that We do not provide recommendations, counselling, nor give any directions for you to follow. In particular, if you have any medical conditions that you are concerned about, you should always consult a qualified member of the medical profession for advice and treatment. Any opinions that Readers offer related to the spiritual aspect of any health issue are NOT a substitute for treatment by the medical profession and we strongly urge you not to use or see them as such.

Michele Knight Ltd and its subsidiaries and subcontractors are not engaged in rendering medical aid, counselling or other professional services or advice, and neither shall be liable or responsible to any person or entity for any loss or damage caused, or alleged to be have been caused, directly, or indirectly, by or from the guidance given or ideas suggested, or referred to during a reading, or on this website, or in any related publications.

INDEMNIFICATION

You agree to indemnify, defend and hold harmless Michele Knight Limited, its affiliates, officers, directors, employees, consultants and agents from any and all third party claims, liability, damages and/or costs (including, but not limited to, attorneys fees) arising from your use of the Services, your violation of the Terms of Use or your infringement, or infringement by any other user of your account, of any intellectual property or other right of any person or entity. The Terms of Use will inure to the benefit of Michele Knight limited’s successors, assigns, and licensees.

We have no control over nor do we guarantee any actions that you may decide to take as a result of using any of the sites and services and by using them you agree that You will not hold Us responsible for any damage arising as a result of actions taken by Customers in response to Services such as

a) readings and interpretations and advices provided by Readers;

b) the truth or accuracy of Content, information and Services such as readings and interpretations and advice provided by Readers;

c) the truth or accuracy of feedback, Ratings, or other Content posted by Users or Michele Knight employees across all of the Websites;

d) the ability of Readers to provide Services such as readings and interpretations and advice as well as the ability of Customers to pay for the Service;

e) minimum levels of Connections to Readers;

f) incorrect use by You of the Service;

g) any additional rates and costs charged by Your service provider when using the Services.

The Michele Knight Psychics line is governed by PhonepayPlus. All precautions have been taken to ensure we adhere to the rules and regulations laid down by PhonepayPlus governing LIVE chat

For more information see http://www.phonepayplus.org.uk/output/default.aspx

This privacy policy sets out how we comply with European Union data protection requirements. This applies to use of all services and the sites.

We are committed to respecting your privacy. We have structured our web site so that, in general, you can visit the website without identifying yourself or revealing any personal information. Once you choose to provide us with any information by which you can be identified, then you can be assured that it will only be used in accordance with this privacy policy.

Wherever possible, we use actual portrait shots of our readers although for some we may need to use stock shots.

Credit card bookings

You must be over 18 and the bill payer to use this service, or have the bill payer’s permission. We want you to feel comfortable and happy with your Reader. If for any reason you are not satisfied with your Michele Knight Ltd credit card reading within the first 5 minutes, please tell the Reader that you are not connecting, end the call and call the office back on 020 7497 2423. We will give you a FULL refund on your credit card or credit your pin number so that you can have a full reading with another Reader. Your statutory rights are not affected. Additional per-minute charges may apply if You choose to extend the call beyond the duration of the package you have purchased.

All calls are recorded for your protection. The Service Provider is Inveroak PO Box 10015, Chelmsford, CM1 9HH, telephone 1800 719 347.

In the event of any complaint please email Julie@micheleknight.co.uk , including the word ‘complaint’ in the subject header.

You can also write to me at Michele Knight Ltd, Maidstone TV Studios, Vinters Park, Maidstone, ME14 5NZ.

Your First Reading special offer

Your First Reading special offer applies to credit card bookings only. To be eligible for the offer, you must not have used our credit card booking service before. The offer is restricted to one per person. The cost is £5 for 10 minutes, or 50p per minute for the first ten minutes. Thereafter, calls cost £1.50 per minute from BT landlines. Other networks may cost more.

If you are calling from The United States of America, calls cost $7.50 USD for the first ten minutes and $2.50 USD for every minute thereafter.

If you are calling from Australia, calls cost $10.90 AUD for the first ten minutes and $2.50 AUD for every minute thereafter.

All of our usual terms and conditions apply. If for any reason you are not satisfied with your reading within the first 5 minutes, please tell the Reader that you are not connecting, end the call and call reception on 0207 111 6090. We will give you a FULL refund on your credit card or credit your pin number so that you can have a full reading with another Reader.

To receive the offer, call our credit card booking line on 0207 111 6090.

Live Readings

You must be over 18 and the bill payer to use this service, or have the bill payer’s permission. Live Readings are charged at £1.53 per minute at all times from BT land lines. Other networks may cost more. All calls are recorded for your protection. The Service Provider is Inveroak PO Box 10015, Chelmsford, CM1 9HH, telephone 1800 719 347.

Pre-pay sessions

10 minutes – £20.00 – £2 per minute
20 minutes– £32.50 – £1.63p per minute
30 minutes – £45.00 – £1.50p per minute
40 minutes – £55.50 – £1.39p per minute
50 minutes – £67.50 – £1.35p per minute
60 minutes + 5 free minutes – £80 – £1.23 per minute
80 minutes + 10 free minutes – £106 – £1.18p per minute
100 minutes + 15 free minutes – £132 – £1.15p per minute

If your call runs over the pre-paid time we will charge your credit card for the extra time approximately 15 minutes after the call is finished. If this payment charge is not successful, we will retry the charge every 24 hours. We will charge £1.98 per minute for the extra time.

If you are unhappy with your reading on the 0905 line, please hang up and try another Reader. A good Reader who is connecting with you should connect within three minutes and give you specific information which shows they are making a psychic connection with you.

In the event of any complaint, please contact Customer Service Enquiries on 0207 111 6090.

You can also write to me care of Michele Knight Ltd, Maidstone TV Studios, Vinters Park, Maidstone, ME14 5NZ.

Calls from Ireland

If you are calling from Ireland, the number to call is 1 800 012 167.

Calls from Ireland cost 2.40 Euros per minute.

The Eire Customer Care number is 1 800 719 347.

You can also write to me care of Michele Knight Ltd, Maidstone TV Studios, Vinters Park, Maidstone, ME14 5NZ.

Overflow Readers

The full list of my preferred Readers appears under ‘Your Psychics’. Whilst I handpick all my own psychics, on occasions I may use an overflow service of top psychics which I approve and vet. These psychics are of the same quality as Michele Knight Psychics and I monitor and handpick these in a similar way to my own.

Text service

This text service generally covers Great Britain and Northern Ireland, but coverage within those areas may vary according to mobile network provision.

Please be aware that a number of UK and international companies also use the ‘78887’ number. Outside of Great Britain and Northern Ireland, your use of the 78887 number will direct your text to another company. If you do not include the word love and then a space before your question, or put quotation marks around the word love, your question will also be directed to another company. In the event that you have used another service, any complaints or queries should be directed to them.

You must be over 18 and the bill payer to use this service, or have the bill payer’s permission. Texts cost £1.50 per text plus operator’s charges. You may be sent more than one text. To unsubscribe, text STOP to 78887.

In the event of a complaint, need help or want to opt out you can call the helpline on 0207 111 6210 or email Julie@micheleknight.co.uk, including the word ‘complaint’ in the subject header and giving your mobile number. All texts sent in to the service and out from the service are recorded for your protection.

The Service Provider is Inveroak PO Box 10015, Chelmsford, CM1 9HH, telephone 1800 719 347.

You can also write to me at Michele Knight Ltd, Maidstone TV Studios, Vinters Park, Maidstone, ME14 5NZ.

Email readings

You must be over 18 and the bill payer to use this service, or have the bill payer’s permission.

In the event of any complaint please email margi@micheleknight.co.uk, , including the word ‘complaint’ in the subject header.

You can also write to me at Michele Knight Ltd, Maidstone TV Studios, Vinters Park, Maidstone, ME14 5NZ.

If you have a reading with anyone who has left the team or a Reader gives you their personal number you are not under the Michele Knight guarantee if you book that Reader directly. Although all of the above Readers are self employed and have other private clients, or are sub contracted elsewhere, our guarantee only extends to those reading booked through Michele Knight Psychics (trading as Michele Knight Limited).This is to ensure Michele’s high ethical standards are adhered to at all times and is for your protection. We firmly believe in your power to transform your life and will not under any circumstances encourage you to become dependent on this service or any Reader.

Shop

Information related to any product sold through the shop is intended to be an opinion only, and should not be substituted for the advice of a suitably qualified professional.

To order products from Michele Knight Ltd. simply fill in the ‘online booking form’ or telephone through your requirements. Payments by all major credit and debit cards are accepted. You must be the bill payer or have the bill payer’s permission. Please include full card number and issue number where appropriate, expiry date and the name as it appears on the card. We only process your card when the reading is booked.

Most orders are delivered within 1/28 days, however if there is to be a delay we will contact you and give you an opportunity to modify or cancel your order.

In the event of any complaint please email margi@micheleknight.co.uk, , including the word ‘complaint’ in the subject header.

When purchasing items from the shop, your full statutory rights apply.

You can also write to me care of Michele Knight Ltd, Maidstone TV Studios, Vinters Park, Maidstone, ME14 5NZ.

Michele Knight Ltd.: Registered Company No. 02681152 | VAT No. 794 3194 94

Registered Address

MICHELE KNIGHT LIMITED
GLAVEN FARM BARN
THORNAGE ROAD
LETHERINGSETT
NR25 7JE

Year Established 2004